Tracy Paukette, DVM

Practice Owner

Dr. Paukette earned her Doctorate of Veterinary Medicine (DVM) at Michigan State University in 1998.

Since 2018 her focus has been on animal behavior and stress free handling in the veterinary environment. Dr. Paukette is co-owner of Reactive Care Consultants. A service designed to teach veterinary staff how to safely and respectfully care for high stress patients. She also founded the Reactive Wellness Care referral service. She believes that as a veterinarian it is her obligation to respect animals by listening to their body language and providing them with the handling, time and environment that they need and deserve. An important aspect of care for her patients is a devotion to providing a safe space for their owners to discuss and understand their pets medical and behavioral needs. Dr. Paukette is a member of the American Veterinary Medical Association (AVMA), Michigan Veterinary Medical Association (MVMA), West Michigan Academy of Small Animal Practitioners (WMASAP), The American Veterinary Society of Animal Behavior (AVSAB), International Veterinary Academy of Pain Management (IVAPM) a member of the Fear Free Advisory Board and part of the Fear Free Speakers Bureau.


Sandra Shindorf, DVM

Acupuncture and Chiropractic Care

Dr. Sandra Shindorf received her Doctorate of Veterinary Medicine from Iowa State University in 2012.She practiced large and small animal medicine for several years post-graduation. Currently, she practices mainly small animal general medicine.

Her interest in wanting to treat the whole animal and take more of a holistic approach to medicine led to further education in integrative medicine modalities. She became certified in veterinary acupuncture at Chi University and Veterinary Spinal Manipulation Therapy (chiropractic) through The Healing Oasis Wellness Center. These modalities help animals with many conditions including pain, mobility issues, neurologic disease, anxiety, and many other diseases. Dr. Shindorf recently opened her own integrative large animal mobile practice for acupuncture and chiropractic therapy this year.

In her free time she enjoys time with her husband, two kids, greyhound, and horses. Hobbies include traveling, hiking, and horseback riding.

Rachael VanDyke

LVT, KPA-CTP

Rachael graduated from Baker College in 2011 with an associate of applied science in veterinary technology. She has spent the last 5 years with a focus on behavior, low stress handling and cooperative veterinary care.

Rachael also graduated from Karen Pryor academy as a certified training professional. She works with A Dog’s Life GR to provide cooperative care training and canine classes.

Rachael is one of the only trainers in west Michigan to provide feline consultation through A Cat’s Life GR. She focuses on common cat issues such as inter cat aggression, inappropriate urination and destructive behaviors.

Here’s what Rachael has to say about the reactive wellness care we provide:

“What I love about reactive wellness care is that it requires you to think outside the box. There is no set protocol. Each patient must be treated as an individual. What works for one animal, may not work for another. When I’m with a patient they get my full attention. I listen to their body language and we work together to find what works best for that animal. Every animal deserves to be treated with respect and dignity. Even our reactive patients are worthy of this.”

Ares Lyons

LVT

Ares graduated from Baker College in 2024 with an Associate of Applied Science in Veterinary Technology. She started at Reactive Referral Center as an intern, and decided to join the team after graduation. Ares has a passion for behavior and the nutritional needs of companion animals. She enjoys taking each individual pet’s needs into consideration. Whether that be by creating a customized feeding plan or by ensuring they are comfortable in a clinical setting, she will take the extra time to give each patient the best care possible. 

Here’s what Ares has to say about the reactive wellness care we provide:

“I truly enjoy the level of care and attention to detail that goes into each patient’s treatment plan. At the Reactive Referral Center, everyone takes the time to ensure we are doing what is best for the patient because every animal is so unique. I decided to go into this career field because I have such a deep love and compassion for animals, and I believe that the reactive wellness that is provided here embodies that level of care. We take the time to understand the emotional and physical needs of every pet that walks through our doors, and to me, that is a crucial part of providing excellent veterinary care.”


Anne Conner

Patient Care Coordinator

Anne graduated from Michigan State University in 2005 with a Bachelors of Science degree. She has worked in veterinary medicine for the past 15 years as a patient care coordinator. Anne takes a special interest in making sure a patient's visit goes smoothly from the owner’s initial phone call all the way through to a successful visit at the clinic.